Frequently Asked Questions

Organico has a large collection of natural honey, fresh spices, authentic oils, herbal ghee, stress and weight management products, vitamins and minerals, dietary supplement, nutrition, functional food, probiotic and natural personal care products alternative to traditional medicine.

We try to take as clear pictures of the products as possible. However, according to the resolution and the setup of your monitor, it might vary a little from the original product.

First ever in Bangladesh Organico uses natural and premium goods for manufacturing all products. If you are not satisfied then please contact us.

Yes, we have 100% Cash on delivery facilities at Organico. When you receive your parcel, you can pay cash. You can also visit our delivery hubs to pick up your order and make your payment during then.

No. You will only need to pay the price of the product and delivery charge if you want to get home delivery for your order.

We deliver products anywhere in Bangladesh through our effective delivery team as well as using the third party.

Delivery charge in Dhaka is tk 60 and outside of Dhaka area is tk 80. Free Delivery for 1000-taka purchase of items.

Yes, we have our return and refund policy. If you are not convinced, return the products in exchange for new products or full refunds. -In any condition-Even if the packet is empty.

Yes. You can purchase any product/offer to gift someone. All you need to do is order online, make the transaction, and provide the address where you want the gift to be delivered. Our delivery team will deliver your order on that given address on your behalf.

You can always call +88019617 369 369 or mail us at [email protected]

Please immediately call +88 09617 369 369 and let us know the problem.

If an item is missing, please contact our customer service center mentioning your order number and the name and code number of the missing item. We will resolve the issue as soon as possible.

We don’t have any physical shop at the moment, but you can place your order here and we will deliver the products at your doorsteps.